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IKEA recalls PATRULL safety gates due to risk of injury

IKEA urges customers who have a PATRULL safety gate to immediately stop using it and to bring it back to any IKEA store for a full refund.
Defect: IKEA has received customer reports where PATRULL safety gates have opened unexpectedly and children have fallen down stairs. A third party investigation has shown that the locking mechanism is not reliable, posing a risk for small children, despite approved tests to applicable standards.

Hazard: Some of the incidents have required medical attention.

“At IKEA, we have a zero tolerance regarding child safety. We want to offer safe and healthy products and we think that children are the most important people in the world. Whenever we get indications of a possible safety issue with any of our products, we act. We cannot accept that there is a risk of injury while playing and as an immediate and precautionary action we recall all PATRULL safety gates” says Maria Thörn, Acting Business Area Manager at Children´s IKEA.

What to do: IKEA is not willing to risk childrens’ safety and therefore urges all customers that have a PATRULL safety gate to immediately stop using it and to bring it back to any IKEA store in New South Wales, Victoria, Queensland or the Australian Capital Territory for a full refund.

Proof of purchase (receipt) is not required.

Contact Details: For more information, please contact IKEA on: Victoria 03 8523 2154, Australian Capital Territory/New South Wales 02 8020 6641, Queensland 07 3380 6800.

The safety of our products is always the highest priority at IKEA. IKEA apologies for any inconvenience this may cause.

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