Hazard: Some of the incidents have required medical attention.
“At IKEA, we have a zero tolerance regarding child safety. We want to offer safe and healthy products and we think that children are the most important people in the world. Whenever we get indications of a possible safety issue with any of our products, we act. We cannot accept that there is a risk of injury while playing and as an immediate and precautionary action we recall all PATRULL safety gates” says Maria Thörn, Acting Business Area Manager at Children´s IKEA.
What to do: IKEA is not willing to risk childrens’ safety and therefore urges all customers that have a PATRULL safety gate to immediately stop using it and to bring it back to any IKEA store in New South Wales, Victoria, Queensland or the Australian Capital Territory for a full refund.
Proof of purchase (receipt) is not required.
The safety of our products is always the highest priority at IKEA. IKEA apologies for any inconvenience this may cause.